Privacy Policy

Introduction

OurPantry ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website, mobile app, and services (collectively, "Services"). By accessing or using our Services, you agree to this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our Services:

a. Information You Provide Directly:

• Personal Information: When you sign up, donate food, volunteer, or otherwise interact with us, you may provide personal information, including your name, email address, phone number, address, and other contact details.
• Account Information: When creating an account, we may ask for details such as your username and password.
• Volunteering or Donation Information: If you participate in activities like volunteering or donating food, we may collect additional details related to those efforts (e.g., availability, food type, estimated donation weight, etc.).

b. Automatically Collected Information:

• Usage Information: We collect information about your interactions with our Services, such as access times, pages viewed, and the actions you take on our platform.
• Device Information: We collect information about the devices you use to access our Services, including the type of device, operating system, and browser type.

c. Information from Third-Party Sources:

We may receive information from third-party services (such as social media platforms) if you choose to link or authenticate your account through those services.

2. How We Use Your Information

• To Provide and Improve Our Services: We use your personal data to offer our services, process your donations, manage volunteers, and ensure the best user experience.
• Communication: We may contact you via email, SMS, or notifications to inform you of opportunities, updates, or service-related messages.
• Analytics: We use data analytics to monitor trends, improve functionality, and enhance the performance of our Services.
• Security: Your information helps us maintain the safety and security of our Services and to detect and prevent fraud.

3. How We Share Your Information

We only share your information in limited circumstances:

• Service Providers: We may share your information with trusted service providers who perform essential functions on our behalf (e.g., hosting, analytics, payment processing).
• Legal Requirements: We may disclose information if required to do so by law or if we believe such action is necessary to protect the safety, property, or rights of OurPantry, our users, or others.
• With Your Consent: In cases where you explicitly give us permission, we will share your information for specified purposes.

4. Data Security

We take reasonable measures to protect your information from unauthorized access or loss. However, no method of transmission over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices

a. Accessing and Updating Your Information:

You can access, update, or delete your personal information by logging into your account or contacting us directly at privacy@ourpantry.com.

b. Marketing Communications:

If you no longer wish to receive marketing communications from us, you can unsubscribe via the link in the email or by updating your preferences in your account settings.

6. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us at privacy@ourpantry.com, and we will promptly remove it.

7. International Users

If you are accessing our Services from outside of the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Services, you consent to the transfer of your data to the United States.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Effective Date." If the changes are material, we may notify you through other channels. Please review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: